Legal
Privacy Policy
Last updated:
Your privacy matters to us. This policy explains exactly what data we collect, why we collect it, and how you can control it.
1. Introduction
Farha Inc. ("Farha", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Farha mobile application or visit sendfarha.com.
By using our services, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the App.
2. Information We Collect
We collect the following types of information:
Account Information — When you register, we collect your name, email address, and optional profile photo. If you sign in with Google, we receive your Google account name, email address, and profile picture as authorized by your Google account settings.
Wishlist Content — Items you add, including product URLs, images, prices, notes, and priority settings.
Usage Data — Information about how you interact with the App, such as features used, pages viewed, and time spent. This is collected via analytics tools to improve the product.
Device Information — Device type, operating system version, app version, unique device identifiers, and push notification tokens (if you enable notifications).
Payment Information — If you participate in Group Gifting, payment is processed by our third-party providers. We do not store full card numbers or CVV codes.
Communications — If you contact our support team, we retain those messages to help resolve your issue.
3. How We Use Your Information
We use the information we collect to:
• Provide, operate, and maintain the Farha service
• Create and manage your account
• Process Group Gifting contributions
• Send you transactional emails (e.g., gift reserved, price drop alerts)
• Analyze usage trends to improve features and fix bugs
• Respond to support inquiries
• Comply with legal obligations
We do not sell your personal information to third parties.
4. Sharing Your Information
We may share your information in the following limited circumstances:
Service Providers — We work with trusted vendors who access data only to perform services on our behalf and are bound by confidentiality agreements. These include:
• Supabase — Database hosting and user authentication
• Google Sign-In — Account authentication via your Google account
• Resend — Transactional email delivery (e.g., gift reserved, price drop alerts)
• Expo — Push notification delivery to your device
• Google Analytics — Anonymous usage analytics on our website
Other Users — Wishlist items you share publicly or via link are visible to anyone with that link. Gift reservation details are visible to other contributors but hidden from the wishlist owner.
Legal Requirements — We may disclose information if required by law, court order, or government authority.
Business Transfers — In the event of a merger, acquisition, or sale of assets, user data may be transferred to the successor entity.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention).
You can request account deletion at any time through the app settings or by visiting our account deletion page at sendfarha.com/delete-account. Upon deletion, all your wishlists, personal information, and associated data will be permanently removed from our systems within 30 days.
7. Children's Privacy
Farha is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us at privacy@sendfarha.com.
8. Security
We implement industry-standard technical and organizational measures to protect your data, including TLS encryption in transit and AES-256 encryption at rest. However, no system is 100% secure, and we cannot guarantee absolute security.
We recommend using a strong, unique password and enabling two-factor authentication when available.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
• Access — Request a copy of the data we hold about you
• Correction — Ask us to correct inaccurate or incomplete data
• Deletion — Request that we delete your data (subject to legal obligations)
• Portability — Receive your data in a portable format
• Objection — Object to certain processing activities, including marketing
• Restriction — Ask us to limit how we use your data
To exercise any of these rights, email us at privacy@sendfarha.com. We will respond within 30 days.
10. Third-Party Links
Our App may contain links to third-party websites or integrate with external services (e.g., Amazon, Etsy). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
11. International Transfers
Farha is operated from Morocco. If you are located outside Morocco, your information may be transferred to and processed in Morocco or other countries where our service providers operate, where data protection laws may differ from those in your country. By using the App, you consent to this transfer.
For users in the European Economic Area (EEA), we ensure appropriate safeguards are in place for any international data transfers.
12. Changes to This Policy
We may update this Privacy Policy periodically. When we make material changes, we will notify you via email or an in-app notice prior to the change taking effect. The "Last updated" date at the top of this page reflects the most recent revision.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Farha Inc.
Email: privacy@sendfarha.com
Questions? Email us at privacy@sendfarha.com